Data analytics SaaS scaled outbound from 12 to 42 meetings/month via Full Engine
We sell self-service analytics to mid-market revenue teams. SmarterOutbound's Full Outbound Engine multi-channel approach took us from a small SDR-run pipeline to a category-leading meeting volume.
- Data analytics SaaS targeting revenue operations leaders at mid-market companies.
- Internal SDR team capped at ~12 booked meetings per month.
- Full Outbound Engine tier added LinkedIn + calling on top of email.
- Booked meetings scaled from 12 to 42 per month over three quarters.
Our internal SDR team was producing about 12 booked meetings per month and had effectively plateaued. We could hire more SDRs to scale, but the ramp time (6 months) and the cost (loaded ~$120k per SDR) made the math unattractive.
The Full Outbound Engine tier added LinkedIn and cold calling on top of the email channel our SDRs were running. Within three quarters we were booking 42 qualified meetings per month — over 3x the internal team’s output.
What worked
Channel coverage. Email-only outbound to revenue ops leaders has a low ceiling because the audience is over-saturated with outreach. Adding LinkedIn DMs and cold calling to the same target accounts created multi-touch sequences that broke through where single-channel didn’t.
The calling layer especially. Our SDRs didn’t call at all — none of them had the temperament or training. SmarterOutbound’s calling team converted at higher rates than our email channel.
Recommendation
If you’re scaling an outbound program and your internal team has plateaued, the question isn’t whether to hire more SDRs. It’s whether to add channels you can’t operate internally.
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